Model performance criteria (MPC) is the gold standard that drives the focus for all risk reduction programming and helps fire departments measure their program value toward a desired outcome. Whether your effort is education programming, home safety visits, EMS or mobile integrated healthcare, inspections and enforcement, or firefighter/operational safety; MPC clearly defines the risk, intervention strategies, and program impact that is focused on your outcome or desired state. While the steps for model performance are clearly defined, Vision 20/20 has identified a gap between the knowledge and practical application of MPC and we have created this simple template to use with any risk reduction effort. As Community Risk Reduction incorporates a holistic and diverse approach to managing risk, using this template provides a critical approach in measuring effectiveness, driving performance, and fostering organizational improvement. Simply stated, model performance measurement is the value-add that the fire service provides to the communities they serve.
Dr. Candice McDonald
National Volunteer Fire Council
Dr. Candice McDonald is a former NASA federal agent who has served almost two decades as a firefighter, EMT, EMS officer, CE instructor, fire inspector, and PIO. She is the Deputy Chief Executive Officer of the National Volunteer Fire Council, President of the Cumberland Valley Volunteer Firemen’s Association, and an adjunct marketing professor for Eastern Gateway Community College and the University of Arkansas. She holds a Doctor of Business Administration degree with a specialty in homeland security, a master’s degree in organizational leadership, a bachelor’s degree in organizational management, and an associate degree in human services.